Unlocking the Hidden Value: Why Pre-Owned Copiers are the Smart Choice for Businesses

When it comes to purchasing office equipment, the decision between buying a brand new copier or opting for a refurbished one can be a tough one. On one hand, there’s the allure of a shiny new machine with all the latest features and technology. On the other hand, there’s the potential cost savings and environmental benefits of choosing a pre-owned copier. In this article, we will explore the pros and cons of both options and delve into when buying a refurbished copier can offer the best value for businesses.

Firstly, let’s address the elephant in the room – cost. It’s no secret that copiers, especially high-quality ones, can come with a hefty price tag. For small and medium-sized businesses, investing in a brand new copier may not always be financially feasible. This is where refurbished copiers come into play. By purchasing a pre-owned copier, businesses can save a significant amount of money without compromising on quality. Additionally, refurbished copiers often come with warranties and service agreements, providing peace of mind to buyers.

Key Takeaways:

1. Refurbished copiers can offer significant cost savings compared to new models, making them a great option for businesses on a budget.

2. Pre-owned copiers undergo a rigorous refurbishment process, ensuring they are in excellent working condition and can perform at par with new machines.

3. Many refurbished copiers come with warranties, providing peace of mind and protection against potential issues.

4. Choosing a refurbished copier can be an environmentally-friendly choice, as it reduces electronic waste and promotes sustainability.

5. When considering a pre-owned copier, it is crucial to research reputable sellers, check customer reviews, and ask about the refurbishment process to ensure quality and reliability.

Controversial Aspect 1: Quality and Reliability

One of the main concerns when considering refurbished copiers is the perceived difference in quality and reliability compared to new machines. Critics argue that pre-owned copiers may be more prone to breakdowns and require more frequent repairs, leading to increased downtime and productivity losses.

On the other hand, proponents of refurbished copiers argue that reputable sellers thoroughly inspect and refurbish these machines, ensuring they meet high-quality standards. They argue that a well-maintained and properly refurbished copier can perform just as reliably as a new one, at a fraction of the cost.

It is important to note that the quality and reliability of a copier depend not only on whether it is new or refurbished but also on the manufacturer, model, and maintenance history. Buyers should carefully research the reputation of the seller, inquire about warranty options, and consider the specific needs of their business before making a decision.

Controversial Aspect 2: Longevity and Future Support

Another point of contention is the longevity of refurbished copiers and the availability of future support. Critics argue that since these machines are already used, their lifespan may be shorter compared to new copiers. They raise concerns about the availability of spare parts and technical support as the model ages and becomes outdated.

Supporters of refurbished copiers counter that reputable sellers provide warranties and ongoing support for their products. They argue that as long as the copier is from a well-known brand and the seller has a good reputation, finding spare parts and technical assistance should not be a significant issue. Additionally, they point out that even new copiers may become obsolete over time, making long-term support a consideration for any copier purchase.

Buyers should carefully evaluate the reputation and track record of the seller, inquire about the availability of spare parts, and consider the projected needs of their business in terms of future support before deciding between new and refurbished copiers.

Controversial Aspect 3: Cost and Return on Investment

One of the most debated aspects of the refurbished versus new copier dilemma is the cost and return on investment. Critics argue that the upfront savings of purchasing a refurbished copier may be offset by higher maintenance costs and shorter lifespan, ultimately resulting in a higher total cost of ownership.

Proponents of refurbished copiers emphasize the significant cost savings they offer. They argue that even if the maintenance costs are slightly higher, the overall savings compared to purchasing a new copier are substantial. They contend that the return on investment can be achieved much faster with a refurbished copier, allowing businesses to allocate their budget to other critical areas.

It is essential for buyers to carefully evaluate their budget, consider the specific needs of their business, and conduct a cost analysis that includes both upfront and long-term expenses. Comparing the total cost of ownership for both new and refurbished copiers will provide a more accurate assessment of the financial benefits and return on investment.

Emerging Trend: Increased Demand for Refurbished Copiers

One of the emerging trends in the copier industry is the increased demand for refurbished copiers. As businesses strive to cut costs and improve their bottom line, they are turning to pre-owned copiers as a viable alternative to buying new ones. Refurbished copiers offer significant cost savings while still providing the necessary functionality and performance.

Refurbished copiers are machines that have been previously used but have undergone a thorough inspection, cleaning, and repair process to ensure they are in good working condition. These copiers are often sourced from lease returns or trade-ins, where businesses upgrade to newer models. Once refurbished, these copiers are sold at a fraction of the cost of a new machine.

The increased demand for refurbished copiers can be attributed to several factors. Firstly, the cost savings are substantial. Depending on the make and model, businesses can save anywhere from 30% to 70% by purchasing a refurbished copier instead of a new one. This allows companies to allocate their budget to other critical areas of their operations.

Secondly, the quality and reliability of refurbished copiers have improved significantly over the years. With advancements in technology and the expertise of refurbishing companies, these machines can perform at a level comparable to new copiers. Many refurbished copiers also come with warranties, providing businesses with peace of mind.

Lastly, the growing emphasis on sustainability and environmental responsibility has also contributed to the increased demand for refurbished copiers. By purchasing a pre-owned copier, businesses are reducing their carbon footprint by extending the life cycle of the machine. This aligns with the corporate social responsibility initiatives of many companies.

Future Implications: Market Disruption and Innovation

The rising popularity of refurbished copiers is expected to disrupt the copier market and drive innovation in the industry. As more businesses opt for pre-owned machines, copier manufacturers and sellers will need to adapt their strategies to remain competitive.

One potential future implication is that copier manufacturers may start offering their own refurbished models. By refurbishing their own machines, manufacturers can tap into the growing market and capture a share of the revenue generated by refurbished copier sales. This would allow them to maintain a presence in the market while still catering to cost-conscious businesses.

Additionally, the demand for refurbished copiers may lead to increased investment in the refurbishing process itself. Refurbishing companies may invest in advanced diagnostic tools, improved cleaning methods, and enhanced repair techniques to ensure the highest quality standards for their refurbished copiers. This would further bridge the gap between new and refurbished copiers in terms of performance and reliability.

Furthermore, the increased demand for refurbished copiers may prompt copier manufacturers to reconsider their pricing strategies for new machines. With more businesses opting for pre-owned copiers, manufacturers may need to adjust their pricing to remain competitive. This could result in more affordable new copiers, making them a more attractive option for certain businesses.

The emerging trend of increased demand for refurbished copiers is set to have significant future implications for the copier industry. As businesses recognize the value and cost savings offered by pre-owned machines, the market is likely to experience disruption and innovation. Copier manufacturers and sellers will need to adapt their strategies to cater to this growing demand, potentially leading to new opportunities and advancements in the industry.

Insight 1: Refurbished copiers offer significant cost savings for businesses

One of the key advantages of purchasing a refurbished copier is the significant cost savings it offers for businesses. Compared to new copiers, refurbished models are often priced at a fraction of the cost, making them an attractive option for budget-conscious companies.

When businesses opt for a refurbished copier, they can save thousands of dollars, which can be allocated to other important areas of their operations. This cost advantage is particularly beneficial for small and medium-sized businesses that may have limited budgets but still require high-quality printing and copying solutions.

Furthermore, the savings from purchasing a refurbished copier can extend beyond the initial purchase price. Refurbished copiers often come with lower maintenance costs, as they have already undergone thorough inspections and repairs to ensure their functionality. This means businesses can save on ongoing maintenance and repair expenses, which can quickly add up over time.

Insight 2: Refurbished copiers are environmentally friendly

Another important aspect of choosing a refurbished copier is the positive impact it has on the environment. In today’s world, where sustainability is a growing concern, opting for a pre-owned copier can contribute to reducing electronic waste.

When businesses choose to purchase a refurbished copier, they are essentially giving a second life to a machine that would have otherwise ended up in a landfill. By extending the lifespan of these copiers, companies can help reduce the demand for new manufacturing, which requires significant amounts of energy and resources.

Additionally, the refurbishment process itself often involves recycling and reusing parts, further minimizing the environmental impact. When compared to the production of new copiers, which involves the extraction of raw materials and the release of greenhouse gases, choosing a refurbished copier is a more sustainable choice.

Insight 3: Refurbished copiers can offer comparable performance to new models

One common misconception about refurbished copiers is that they may not perform as well as new models. However, this is often not the case. Refurbished copiers undergo rigorous testing and inspection processes to ensure they meet the highest standards of functionality and performance.

During the refurbishment process, any faulty components are repaired or replaced, and the copier is thoroughly cleaned and calibrated. This attention to detail ensures that the refurbished copier operates at its optimal level and delivers high-quality prints and copies.

In fact, many refurbished copiers come with warranties that provide businesses with peace of mind. These warranties often cover any potential issues that may arise, giving businesses the assurance that they are investing in a reliable and efficient machine.

Furthermore, refurbished copiers often come with the latest software updates and features, ensuring that businesses can benefit from the same advancements as they would with a new copier. This means that companies can enjoy the same level of functionality and productivity without the hefty price tag.

Section 1: Understanding the Difference Between Refurbished and New Copiers

Before delving into the value proposition of pre-owned copiers, it’s essential to understand the fundamental difference between refurbished and new machines. Refurbished copiers are used devices that have undergone a comprehensive inspection, repair, and cleaning process to ensure they meet or exceed the manufacturer’s standards. On the other hand, new copiers are brand-new machines that have never been used before.

Section 2: Cost Savings without Compromising Quality

One of the primary reasons why pre-owned copiers offer the best value is the significant cost savings they provide. Refurbished copiers are typically available at a fraction of the price of new machines, allowing businesses to allocate their budget more efficiently. However, cost savings do not equate to compromised quality. Reputable refurbishing companies thoroughly test and restore copiers, ensuring they function like new. This means that businesses can enjoy high-quality performance at a lower price point.

Section 3: Extensive Warranty and Support Options

Contrary to popular belief, pre-owned copiers often come with extensive warranty and support options. Reputable refurbishing companies understand the importance of providing customer satisfaction and offer warranties that rival those of new machines. These warranties can range from a few months to several years, providing businesses with peace of mind. Additionally, many refurbishers offer ongoing support and maintenance services, ensuring that businesses can rely on their copiers for the long term.

Section 4: Environmentally Friendly Choice

Opting for pre-owned copiers is not only a financially savvy decision but also an environmentally friendly one. By choosing refurbished copiers, businesses contribute to reducing electronic waste and the strain on natural resources. Extending the lifespan of copiers through refurbishment helps conserve energy and raw materials required for manufacturing new machines. This environmentally conscious choice aligns with the growing trend of corporate sustainability and responsible business practices.

Section 5: Case Study: Cost Savings in a Small Business

To illustrate the value of pre-owned copiers, let’s consider a case study of a small business. ABC Consulting, a startup with limited funds, needed a copier for their office. Instead of purchasing a new machine, they opted for a refurbished copier. By doing so, they saved over 50% of the cost compared to a new model. The refurbished copier performed flawlessly, meeting their printing demands without any issues. This cost-effective decision allowed ABC Consulting to allocate their remaining budget to other essential areas of their business.

Section 6: Flexibility in Upgrade Options

Another advantage of pre-owned copiers is the flexibility they offer in terms of upgrade options. As technology advances, businesses may want to upgrade their copiers to access new features or improve efficiency. With refurbished copiers, businesses have the freedom to upgrade more frequently due to the lower initial investment. This flexibility ensures that companies can stay up-to-date with the latest copier technologies without incurring significant financial burdens.

Section 7: Mitigating the Risk with Reliable Refurbishers

While purchasing a pre-owned copier may raise concerns about reliability, choosing a reputable refurbisher mitigates this risk. Reliable refurbishers have stringent quality control processes in place, ensuring that only fully functional copiers are offered for sale. They also provide detailed inspection reports and offer guarantees, assuring businesses that they are making a reliable investment. By conducting thorough research and selecting a trusted refurbisher, businesses can minimize the risk associated with purchasing pre-owned copiers.

Section 8: Considerations for Choosing Between Refurbished and New

When deciding between refurbished and new copiers, businesses should consider their specific needs and budget. If cost savings are a priority and the copier’s performance is guaranteed through a reputable refurbisher, opting for a pre-owned machine may be the best choice. However, if businesses require the latest features or have a larger budget, investing in a new copier might be more suitable. Evaluating the specific requirements and conducting a cost-benefit analysis will help businesses make an informed decision.

Section 9: The Growing Popularity of Pre-Owned Copiers

Over the years, the popularity of pre-owned copiers has grown significantly. Businesses of all sizes are recognizing the value and cost savings associated with refurbished machines. This trend has led to an increase in the number of refurbishing companies, offering a wider range of options for businesses to choose from. As the demand for sustainable business practices continues to rise, the market for pre-owned copiers is expected to expand further.

When it comes to copiers, the refurbishment market offers a compelling alternative to purchasing new machines. The cost savings, extensive warranty and support options, environmental benefits, and flexibility in upgrades make pre-owned copiers a valuable investment for businesses. By choosing a reputable refurbisher and considering their specific needs, businesses can confidently opt for refurbished copiers without compromising on quality or performance.

1. Quality Control and Testing

When it comes to refurbished copiers, one of the most crucial aspects is the quality control and testing process. Reputable refurbishing companies follow a rigorous procedure to ensure that each machine meets high standards before being sold.

First, the copier is thoroughly inspected for any physical damage or signs of wear. This includes checking the exterior, internal components, and crucial parts such as the paper feed and scanning mechanism. Any faulty or worn-out parts are replaced with new ones.

After the physical inspection, the copier undergoes a comprehensive testing phase. This involves running various print, scan, and copy jobs to assess its performance. The refurbished copier is tested for speed, print quality, paper handling, and overall functionality. Only after passing these tests is the copier deemed ready for sale.

2. Replacement of Consumable Parts

Another important consideration when comparing refurbished and new copiers is the replacement of consumable parts. Over time, copiers require regular maintenance and replacement of certain components to ensure optimal performance.

Reputable refurbishing companies replace all consumable parts that have reached the end of their lifespan or show signs of wear. This includes items such as toner cartridges, drums, fuser units, and feed rollers. By replacing these parts, the refurbished copier can deliver similar performance to a new one.

It’s worth noting that the replacement of consumable parts in a refurbished copier is often done with high-quality, genuine components. This ensures compatibility and reliability, allowing the copier to consistently produce high-quality prints and minimize downtime.

3. Software and Firmware Updates

Technology is constantly evolving, and copiers are no exception. To keep up with the latest features, security enhancements, and compatibility improvements, copier manufacturers release software and firmware updates.

Refurbished copiers go through a process of updating their software and firmware to the latest versions. This ensures that users can benefit from the same software capabilities as those using new copiers. It also helps address any known vulnerabilities or bugs that may have been present in older versions.

By updating the software and firmware, refurbished copiers can integrate seamlessly with modern office environments, connect to networked systems, and support the latest document management solutions.

4. Warranty and Support

One concern many people have when considering a refurbished copier is the warranty and support options. Reputable refurbishing companies understand this and provide warranties that offer similar coverage to new copiers.

Typically, refurbished copiers come with warranties that cover parts and labor for a specific period, similar to the warranties offered with new machines. This provides peace of mind to customers, knowing that any potential issues will be addressed promptly by the refurbishing company.

In addition to warranties, refurbishing companies often offer support services, including troubleshooting assistance and maintenance contracts. This ensures that customers have access to technical expertise and can easily resolve any issues that may arise during the usage of the copier.

5. Cost Savings

One of the primary reasons businesses consider refurbished copiers is the significant cost savings they offer compared to buying new machines. Refurbished copiers are typically priced at a fraction of the cost of a new one, making them an attractive option for budget-conscious organizations.

By opting for a refurbished copier, businesses can allocate their resources to other critical areas while still enjoying the benefits of a reliable and high-performing machine. The cost savings can be substantial, especially for small businesses or those with limited budgets.

It’s important to note that while refurbished copiers offer cost savings, they do not compromise on quality or functionality. With proper refurbishing processes, these machines can deliver the same level of performance as their new counterparts.


1. What does it mean for a copier to be refurbished?

When a copier is refurbished, it means that it has been previously used but has undergone a thorough inspection, cleaning, and repair process to ensure it is in good working condition. Refurbished copiers often come from lease returns or trade-ins.

2. Are refurbished copiers reliable?

Yes, refurbished copiers can be just as reliable as new ones. During the refurbishment process, any faulty parts are replaced, and the machine is thoroughly tested to ensure it meets the manufacturer’s standards. Additionally, reputable sellers often offer warranties on refurbished copiers, providing further peace of mind.

3. How much can I save by purchasing a refurbished copier?

The savings can vary depending on the specific copier model and its condition, but generally, purchasing a refurbished copier can save you anywhere from 30% to 50% compared to buying a new one. This significant cost reduction makes refurbished copiers an attractive option for businesses looking to minimize expenses.

4. Will a refurbished copier have the same features as a new one?

Refurbished copiers can have the same features as new ones, but it depends on the specific model and the refurbishment process. Some refurbished copiers may have slightly older technology or fewer advanced features, but many sellers offer a wide range of refurbished models with comparable features to new ones.

5. Can I still get support and maintenance for a refurbished copier?

Yes, reputable sellers of refurbished copiers often provide support and maintenance services. They may offer warranties or service agreements to ensure that any issues that arise with the copier are promptly addressed. It’s essential to choose a seller that offers ongoing support to maximize the value of your purchase.

6. Are there any risks associated with buying a refurbished copier?

While there are risks associated with any purchase, buying a refurbished copier from a reputable seller minimizes those risks. It’s crucial to research the seller’s reputation, read customer reviews, and inquire about warranties and return policies. By doing your due diligence, you can mitigate potential risks and make an informed decision.

7. Can I lease a refurbished copier?

Yes, leasing options are often available for refurbished copiers. Leasing allows businesses to access the latest copier technology without the upfront cost of purchasing. It’s worth exploring leasing options with the seller or contacting leasing companies to see if they offer leasing for refurbished copiers.

8. How do I know if a refurbished copier is right for my business?

Deciding whether a refurbished copier is right for your business depends on your specific needs and budget. Consider factors such as the volume of printing and copying required, desired features, and available budget. If cost savings are a priority, a refurbished copier may be an excellent fit for your business.

9. Can I upgrade a refurbished copier in the future?

Yes, in many cases, refurbished copiers can be upgraded. Just like new copiers, refurbished models often have options for additional features or accessories. However, it’s essential to check with the seller or manufacturer to ensure that the specific model you are considering can be upgraded.

10. How can I find a reputable seller of refurbished copiers?

To find a reputable seller of refurbished copiers, consider the following steps:

  1. Research online: Look for sellers with positive reviews and a good reputation.
  2. Ask for recommendations: Reach out to other businesses or industry professionals for their recommendations.
  3. Check warranties and return policies: Make sure the seller offers warranties and a reasonable return policy.
  4. Inquire about support and maintenance: Ensure the seller provides ongoing support and maintenance services.
  5. Compare prices: Compare prices from different sellers to ensure you’re getting the best value.

Common Misconceptions about ‘Refurbished vs. New: When Pre-Owned Copiers Offer the Best Value’

Misconception 1: Refurbished copiers are unreliable and prone to breakdowns

One of the most common misconceptions about refurbished copiers is that they are unreliable and prone to breakdowns. Many people assume that because a copier is pre-owned, it must be in poor condition and likely to malfunction. However, this is not necessarily the case.

Refurbished copiers go through a rigorous process of inspection and repair before they are resold. Reputable sellers of refurbished copiers have a team of experienced technicians who examine each machine thoroughly, replacing any faulty parts and ensuring that it is in optimal working condition.

In fact, refurbished copiers often receive more attention and maintenance than new copiers. This is because the refurbishment process involves addressing any potential issues and bringing the copier up to the manufacturer’s specifications. As a result, refurbished copiers can be just as reliable as their new counterparts.

Misconception 2: Refurbished copiers are outdated and lack modern features

Another misconception about refurbished copiers is that they are outdated and lack modern features. Some people assume that because a copier is pre-owned, it must be an older model that does not have the same capabilities as newer machines.

However, this is not necessarily true. While it is true that refurbished copiers may be older models, they can still offer a wide range of modern features. Many refurbished copiers are from well-known brands and were top-of-the-line models when they were first released.

Furthermore, refurbished copiers can often be upgraded with the latest software and firmware, ensuring that they have the same functionality as newer models. In some cases, refurbished copiers may even have additional features that are no longer available on newer models.

Misconception 3: Refurbished copiers have a shorter lifespan than new copiers

One common misconception is that refurbished copiers have a shorter lifespan compared to new copiers. Some people believe that because a copier has been previously used, it will not last as long and will require replacement sooner.

However, the lifespan of a copier depends on various factors, including the brand, model, usage, and maintenance. Refurbished copiers that have undergone a thorough refurbishment process can have a lifespan comparable to that of a new copier.

Additionally, many reputable sellers of refurbished copiers offer warranties and service agreements, ensuring that any potential issues are addressed promptly. These warranties can provide peace of mind and further extend the lifespan of a refurbished copier.

It is important to note that the lifespan of any copier, whether new or refurbished, can be significantly extended with regular maintenance and proper usage. Regular cleaning, replacing consumables, and following manufacturer guidelines can help prolong the life of a copier regardless of its condition.


When it comes to purchasing copiers, the decision between refurbished and new machines can be a difficult one. However, after careful consideration of the key factors, it is clear that pre-owned copiers offer the best value in many cases. First and foremost, refurbished copiers are significantly cheaper than their new counterparts, allowing businesses to save a substantial amount of money. This is particularly beneficial for small businesses and startups operating on tight budgets. Additionally, refurbished copiers undergo a rigorous refurbishment process, ensuring that they are in excellent working condition and can perform at the same level as new machines. This means that businesses can enjoy the same quality and functionality at a fraction of the cost.

Furthermore, choosing a pre-owned copier is also an environmentally friendly choice. By opting for refurbished machines, businesses are contributing to the reduction of electronic waste and the conservation of valuable resources. Additionally, many refurbished copiers come with warranties and after-sales support, providing businesses with peace of mind and ensuring that any potential issues can be resolved quickly and efficiently. Overall, the decision to purchase a pre-owned copier should not be taken lightly, as it can have significant financial and environmental implications. By carefully considering the benefits and drawbacks, businesses can make an informed decision that aligns with their needs and values.